IM Channels

IM (instant messaging) channels control which messaging services enterprise members can use.

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Enable or disable a channel

1. Open Organization & security → Security → Channels.
2. Find DingTalk, Feishu, WeChat, WeCom, or Lark.
3. Change the channel's switch. The switch cannot be used again while submitting. If saving fails, the previous state is retained and you can retry.
4. Check the availability, enabled switch, and update time in the list. All five channels appear directly without pagination.

Admin console: check each channel's availability and enabled state. Return to: Security overview